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About Skywise Airlines

As of March 2015 a new low cost airline began flights in South Africa between Cape Town and Johannesburg, offering low airfares with the best value. Skywise aims to become South Africa’s best loved airline giving their passengers the red carpet treatment on a budget airline. With other major cities expected to be added to their flight schedule soon, Skywise Airlines is fast positioning themselves to achieving their goal.

How to book a flight on Skywise Airlines

The first option would be to book online which is open 24 hours a day so customers can book whenever they want to. The booking engine facility for flights can be found on the home page of the Skywise Airline website. To find flights, the following information will need to be entered into the search engine

• Return or one way tickets
• Departure and destination city
• Depart and return date
• Number of tickets, specifying for adults, children or infants

A list stating all available flights, from the information given, will be produced. Guests will then get to choose a Skywise Airline flight based on their ideal time to travel during the day (depending of course on if there are any seats available).

Booking can then be done by giving in passenger and contact details as well as choosing any optional extra items. Seats are then chosen and payment is done before confirming the flight.

Tickets for Skywise Airline flights can also be booked by calling their call centre.

Skywise Airlines allows for their customers to purchase a flight pass.  With this pass customers can purchase an unlimited amount of flights for the month the pass was purchased. It is proving very successful with business travellers who can fly for as much as they like within a month on a set budget amount. Skywise Airlines is the first airline in Africa to offer this kind of service. With the pass, the Skywise customer will also get

• To make bookings via their WhatsApp facility
• A personal travel manager
• Priority check-in
• Free baggage up to 25kg
• A free snack item from the on board menu

Baggage on Skywise Airlines 

Carry-on baggage- one carry-on bag totalling 7kg can be taken with the passenger onto the Skywise Airline flight. It must meet the dimension size limit however, so that it can fit into the overhead compartment in the cabin.

Check-in baggage- Skywise Airlines allows for 1 or 2 pieces of check-in baggage in their ticket price which must total 20kg.

Check-in and Security on Skywise Airlines

To check into a Skywise Airlines flight, passengers must provide the code given during booking and proof of identification. Identity Documents, Driver’s License, Passport or Temporary Passport qualify as acceptable documents and must be provided in their original form as no copied versions will be accepted. If a credit card was used as the payment method then it will have to be produced as well for physical verification. Unless you have selected the pre seating option during bookings then now is when you would select your seat for the flight. Therefore, the earlier a check-in is done the better your chance of getting a seat of your choice. The check-in desk for Skywise Airlines opens 2 hours before a flight is due to depart and will close 45 minutes before the flight departs. All Skywise Airline passengers must pass through security before boarding their flight. Items classified as dangerous may not be carried aboard and will be removed by security. Such items include firearms, cutlery or syringes.

Special Needs passengers on Skywise Airlines

Children and infants- infants travel free on Skywise Airlines flights, though they must be seated on an adults lap. An adult may only carry one infant. Children under 12 years must be accompanied by an adult over the age of 16 unless the unaccompanied minor service is used, which comes at an added cost.

Pregnant women- women up to their 28th week of pregnancy can fly without permission on a Skywise Airline flight. Women between 28 and 35 weeks pregnant will be required to hand in a medical certificate when checking in. Due to safety concerns, women more than 36 weeks pregnant will not be accepted onto Skywise flights.

Wheelchair dependent passengers- bookings for special needs passengers must be made through the Skywise call centre. Wheelchairs will be arranged for use in the airport terminals and to the aircraft. A passenger aid unit can also be arranged to help those who cannot ascend/descend stairs onto the aircraft.

Further Info on Skywise Airlines

The aircraft that makes up the Skywise Airline fleet is the Boeing 737 planes.

Skywise Airlines offers insurance to its passengers which can be used to claim a reimbursement of their ticket, up to R2500, should Skywise fail to provide a flight due to them ceasing operations. Skywise Airlines are confident in their ability to grow from strength to strength which is why they offer this type of insurance to their passengers which is included free of charge in their ticket prices.

Skywise Airlines in-flight entertainment comes in the form of their monthly magazine, SKYE. It features the latest information on travel, fashion, culture, technology and lifestyle. All Skywise Airline passengers will receive a copy during their flight. In the case of missing an issue then it can also be read online. The magazine is also distributed in airports that form part of the Skywise Airlines route.

As a low cost airline, Skywise does not include a menu in the price of their ticket. However, passengers are welcome to purchase snacks and beverages during their flight. Skywise passengers also get a free cup of coffee during the flight

The Avis partnership with Skywise Airlines allows for passengers to book their rental car and flight conveniently in one place on the Skywise website. This partnership also allows passengers who do their booking this route, to be applicable for special rates at the Avis car hire Durban and other branches. The special rates are only for customers who will be booking both Skywise flight tickets and Avis cars.  Avis car hire Durban has many vehicle choices for visitors to the city, from economical to luxury.

Registered service dogs may accompany their owners onto a Skywise Airline flight. Only one guide dog will be allowed per flight so it is best to book in advance to secure a spot for a service dog.